What Our Clients Say
Complex Process Review
"Lichelle undertook an extensive review over six months of a work programme that was crucial to the organisation. Across two disparate teams with different goals and priorities, Lichelle worked with a number of team leaders to create a safe environment for honest kōrero to work through the end-to-end process of treaty settlements. More importantly, Lichelle carried out a squad review that involved my team that resulted in a demonstrable change in practice, reflection and function. I found Lichelle’s manner, professionalism and ability to manage a large, complicated project across several leaders and team to be well organised, facilitated and diligently progressed. At the end of the review, a redrafted RASCI, Ways of Working and best practice for squads was developed to support the treaty work programme, as well as a coaching programme to maintain gains during the review. I would highly recommend her services and would be happy to utilise her vast skills in the future."
Dione Payne - Head of Māori Crown Relations
Tōitu Te Whenua, Land Information New Zealand
Critical Partnership Workshop
"Lichelle facilitated a critical partnership workshop for us, bringing together two teams with different working styles and priorities. Over two days, she created a genuinely safe environment where people felt comfortable surfacing real challenges and working through tensions constructively. What impressed me most was her ability to read the room and adapt our plan on the fly - when discussions took unexpected but valuable turns, she seamlessly adjusted while keeping us focused on outcomes. We left with a clear charter and actionable plan that both teams have genuinely bought into. Lichelle's facilitation was instrumental in transforming what could have been a difficult conversation into a productive partnership agreement. I wouldn't hesitate to engage her again for complex organisational alignment work."
Aaron Jordan – Head of Location Information
Toitū Te Whenua - Land Information New Zealand
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Kirsten Dixon | Lichelle Guyan |